Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit Warranty and Creditor Services will notify you 4 or more working days in advance of your account being debited. If you request Warranty and Creditor Services to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by Warranty and Creditor Services or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
- If you receive a refund you are not entitled to, you must pay it back when Warranty and Creditor Services asks you to
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Welcome

Please choose what you would like to do today and we'll direct you to the appropriate form or page.

Our Opening Hours

Office hours are 9:00am to 5:00pm Monday to Friday

We are closed on public holidays.

Email: admin@wcsinsurance.co.uk

Claims Information

To register a new claim please select from the options above.

If you have an existing claim and need to contact us please email us on claims@wcsinsurance.co.uk, please include your full 8 digit policy number in the subject line.

We can only correspond with the policyholder about their claim.