Warranty & Creditor Services
6 Faraday Office Park
Faraday Road
RG24 8QQ

Telephone: 01256 471387


Contact Us

  • Your policy number is 8 digits and is shown on correspondence from us, or the last 8 digits of the reference number for premium payments from your bank account.
  • This field is for validation purposes and should be left unchanged.


Please choose what you would like to do today and we'll direct you to the appropriate form or page.

Our Opening Hours

Office hours are 9:00am to 5:00pm Monday to Friday

We are closed on public holidays.


Claims Information

To register a new claim please select from the options above.

If you have an existing claim and need to contact us please email us on, please include your full 8 digit policy number in the subject line.

We can only correspond with the policyholder about their claim.