Making a payment to us


Please only use this page if you have been requested to make a payment to us. You'll need to enter your details and the amount that we advised you to pay. If you haven't had that detail please call us.
  • These are 8 digits starting with a 1 and can be found on your policy schedule, or the last 8 digits of the bank reference shown on your bank statement.
  • Please enter the amount you have been asked to pay including pence.
    Please enter a number from 0.00 to 999.99.


Please choose what you would like to do today and we'll direct you to the appropriate form or page.

Our Opening Hours

Office hours are 9:00am to 5:00pm Monday to Friday

We are closed on public holidays.


Claims Information

To register a new claim please select from the options above.

If you have an existing claim and need to contact us please email us on, please include your full 8 digit policy number in the subject line.

We can only correspond with the policyholder about their claim.