Thank you for completing a claim form {Name (First):1.3}
We’ve sent a copy of what you told us to {Email:6} for your records.
Your mobile phone insurance policy has an excess (the first part of every claim which the policyholder must pay, the insurer's then pay all of the costs above that when they accept the claim) You will therefore need to make a payment of the policy excess for your claim to be concluded.
You told us your {Phone Make:93} was purchased on :01-01-1970
Please call us to check your excess amount.