Due to the impact of Coronavirus, we have been advised by our suppliers that there is currently significantly reduced availability and delays to supply for both parts and new mobile phones. As a result, we regret to advise you that this may result in your claim taking longer to be completed than would normally be the case.
Whilst we hope that this is only a temporary problem we apologise in advance for any inconvenience and assure you that we will do everything possible to minimise any delay.